Who We Help

IT built for your industry

Most IT providers run the same playbook for every client. A medical practice and a law firm need different things from compliance, access control, and uptime, so the work we do is shaped by the industry you're in.

Healthcare

HIPAA-compliant managed IT for medical practices

Healthcare clients run on EHR and EMR systems that can't go down, and patient data that can't leak. HIPAA is only part of the pressure. State notification laws, payer requirements, and audit cycles all stack on top, and a breach costs you more in patient and referral trust than it does in fines.

We work with medical practices, dental offices, specialty clinics, and small hospital-affiliated groups across Hays County. Our IT gets graded on two outcomes: PHI stays protected, and audit prep is something you walk into instead of scramble through.

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What we handle for medical practices

  • HIPAA risk assessments and remediation
  • Business Associate Agreements (BAA)
  • EHR and EMR integration and ongoing support
  • Patient data encrypted at rest and in transit
  • Medical device network segmentation
  • Staff security awareness training
  • 24/7 uptime monitoring for critical systems
Finance

PCI-DSS ready IT for financial services

Financial services firms work under constant threat pressure and overlapping regulations: PCI-DSS, SOX where it applies, and the plain fact that downtime during market hours costs money. IT for finance is held to a higher reliability and audit standard than most other sectors.

We build the security architecture and compliance documentation that financial professionals in Greater Austin need to operate without worrying about the next audit.

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What we handle for financial firms

  • PCI-DSS compliance assessment and management
  • SOX and financial regulatory documentation
  • Multi-factor authentication (MFA) enforcement
  • Secure remote access and always-on VPN
  • Data loss prevention (DLP) controls
  • Audit-ready logging, reporting, and retention

What we handle for real estate offices

  • Email security and wire fraud protection
  • Multi-factor authentication on every account
  • Secure access for agents working remotely
  • Transaction and e-signature platform support
  • Encrypted backups of closing files and records
  • Staff training on closing and escrow scams
Real Estate

IT for real estate brokerages and title companies

Real estate runs on email, e-signature, and wire instructions, which is exactly why it is a favorite target for business email compromise. One spoofed closing email can send a buyer's funds to the wrong account, and that money rarely comes back.

We lock down the accounts and email flow that transactions depend on, keep agents working from any location, and make sure the office, the MLS tools, and the transaction platform stay online through closing day.

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Appraisal Districts

Managed IT and cybersecurity for Texas CADs

Texas appraisal districts hold property records, ownership histories, and protest evidence, all subject to public records obligations and state cybersecurity expectations. Local government has been a steady ransomware target for the last three years, and three Texas CADs were breached between 2022 and 2024.

Your IT operation has to balance public access with the security posture the state is increasingly enforcing. We deliver managed IT, cybersecurity awareness training, and CAMA system support built around how county appraisal districts across Texas run.

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What we handle for appraisal districts

  • CAMA software support (TrueAutomation, Tyler, Spatialest)
  • State cybersecurity compliance and annual assessments
  • Cybersecurity awareness training for appraisal staff
  • Ransomware protection and backup strategy
  • Secure remote appraisal and field inspector IT
  • Texas Open Records Act data retention
  • 24/7 help desk for appraisal district operations
Common Questions

Industry IT questions, answered

Does safemode IT sign a HIPAA Business Associate Agreement?

Yes. We sign a BAA with every healthcare client, run an annual HIPAA risk assessment, and keep the documentation an auditor asks for.

Do you work with the software our industry runs on?

Yes. We support the EHR and EMR systems medical practices run on, legal platforms like Clio, MyCase, and Smokeball, and the CAMA systems Texas appraisal districts use, including TrueAutomation, Tyler, and Spatialest. If you run something else, we learn it.

Is industry-specific IT priced differently?

No. Every client is on the same flat-rate model: one monthly number per device on a 36-month agreement. Compliance work like HIPAA risk assessments or PCI-DSS documentation is scoped in your free assessment so there are no surprise invoices.

Which Central Texas areas do you serve?

We are based in Kyle and serve Kyle, San Marcos, Austin, Bastrop, and the rest of the I-35 corridor. Appraisal district clients are served statewide.

Ready for IT that just works?

Start with a 10-minute call. Tell us what's going on with your IT and we'll tell you straight whether we can help. No pressure, no obligation.

By phone or Teams, on your schedule. If we're a fit, we'll plan the next step together.

Book a 10-Minute Discovery Call →